Privacy policy

📜 Privacy Policy

Last updated: August 5, 2025

At MWCustoms, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website and services.

By using our website (https://www.mwcustoms.net), you agree to the practices described below.

🔍 Information We Collect

Personal Information

  • Name and surname
  • Email address
  • Phone number
  • Account information (if you register)

Usage Data

  • IP address, browser type, and device info
  • Time and date of visits
  • Pages viewed and time spent on site
  • Mobile device identifiers (if applicable)

🍪 Cookies & Tracking

We use cookies and similar technologies (like web beacons) to:

  • Remember your preferences
  • Authenticate your session
  • Track website performance and usage
  • Provide a better shopping experience

You may choose to disable cookies through your browser, but this may limit some functionality on our website.

🔐 How We Use Your Information

  • To provide and maintain the website and services
  • To process orders and manage your account
  • To communicate with you about your purchases
  • To send updates, offers, and promotions (unless opted out)
  • To improve user experience and site functionality
  • To comply with legal obligations

📲 SMS and Phone Consent

Phone numbers and SMS opt-ins are never sold or shared with third parties for marketing.

You may opt in to receive order updates or promotional texts. To stop receiving messages, reply STOP at any time.

🧾 Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, including legal compliance and dispute resolution.

🌍 Data Transfers

Your data may be stored and processed outside your country. We take all reasonable steps to protect your data regardless of location.

🧽 Deleting or Updating Your Data

You can:

  • Access and update your info in your account
  • Request deletion by emailing us at sales@mwcustoms.net

We may retain certain data when legally required to do so.

🔎 Disclosure of Data

  • We may share data with service providers who support our operations
  • We do not sell personal information
  • We may disclose info in the event of business transfers (e.g. mergers)
  • We may share info to comply with law or protect legal rights

🧒 Children's Privacy

We do not knowingly collect personal data from children under 13. If you believe your child has submitted information, please contact us and we will remove it promptly.

🔗 Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Always review their policies separately.

🔄 Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the updated version here and change the "Last updated" date at the top.

📬 Contact Us

If you have any questions about this Privacy Policy, you can contact us at: